Hosted IP Telephony

Office in a box to Enterprise Level Branch Locations – with our Communication as a Service – trial it now for free

Firstnet's Hosted IP Telephony is a hosted IP based voice server from Broadsoft designed for businesses from a single remote worker to large multinational organisations with added call centre. Our Solution moves away from the onsite PBX solution that is not only costly but difficult to manage and moves to our secure, highly available platform in a Tier 4 Data Centre giving our customers increased resiliency. Firstnet’s Hosted IP Telephony solutions offers companies looking to move to VOIP, the service is particularly suited to multisite locations and organisations wanting to make, significant cost savings on either their existing PBX or on their CAPEX expenditure by buying, installing and maintaining a new PBX or upgrade.

Now with full HD voice

Firstnet’s Hosted IP Telephony is a fully managed solution that allows organisations to focus on their core business instead of managing their PBX systems, which can be both costly and resource intensive. Firstnet provide a carrier class system which is hosted in a Tier 4 Data Centre with full resilience mitigating component failure.

SIP: the standard for flexible business communications

SIP (Session Initiation Protocol) is the international standard for IP Telephony (VoIP) systems. Unlike some telephone systems that use proprietary technology, our IP Telephony (VoIP) system is SIP-based so is designed to be open and interoperable within a multi-vendor environment. This allows a future-proof managed, scalable telephony service, easily tailored to changing business needs that does not tie businesses into any one supplier.

Business Continuity and Disaster Recovery

Our hosted IP Telephony service should be considered as part of your Business Continuity Strategy. In the event of a site outage, incoming calls can be quickly re-routed to any PSTN or mobile number via a few clicks on a web page, and staff can work from home until alternative arrangements are available. As a hosted and fully managed service, mirrored between two Data Centres service availability is reliable.

This enterprise level hosted PBX system enables you to put your telephone in the cloud removing the need for an onsite premise PBX and taking the complicated Telephony out of your IT department with our CAAS (communication as a service) solution. Hosted VoIP is a technology that can propel your business into the future of communication. Businesses using Hosted IP Telephony often function faster and more reliably.

Firstnet’s services are delivered from our redundant network core in London over fixed Wide Area Network [WAN] circuits. The type and size of these circuits varies depending on the number of simultaneous calls you need into each site. All calls utilise Voice over IP [VoIP] technology and use approximately 40k of bandwidth each. In this way a 1MB leased line will provide 25 simultaneous calls – equivalent to 25 channels on a BT ISDN30 circuit.

Resilience

Firstnet’s IP Voiceoffers carrier-grade redundancy and reliability. The system offers a “geographically redundant” configuration. In this architecture, a hot standby is located in separate geographical location to provide network-based fault tolerance. The Firstnet Cloud offers 99.99% availability

Scalability

Firstnet’s IP Voice enables customers to receive a consistent set of feature-functionality to all users regardless of location or premise equipment, including international sites. The system scales to hundreds of thousands of users and can meet any enterprise capacity requirements. Users are always managed under a common service instance.