Microsoft Support Services

Firstnets SLA provides Microsoft Engineers to site in under 2 hours..

Firstnet Pro Partners are all Microsoft Gold Partner across three technical areas of competency including Advance infrastructure, Information Worker and Networking Infrastructure. Gold partner status represents the highest level of partner competence and the closest working relationship with Microsoft.

Working closely with our partners FPPP provides working business solutions based on best practice methodologies from IT infrastructure Library (ITIL), International Organisation for the Standardization (ISO) and Microsoft Solutions Framework (MSF). Three practices are the backbone of our end to end network solutions from design, development to final implementation and on-going support.

We have access to product knowledge, integration and support expertise across a wide range of Microsoft products including Desktop, Windows and Exchange server and mobile applications.

Microsoft Competencies

• Advanced Infrastructure Solutions
• Information Worker Solutions
• Networking Infrastructure Solutions

Engineering Accreditations

• MCITP (SA & EA)
• MCSE
• MCSA
• MCP
• MCDST/A+

Microsoft Technology areas

Windows 2008,2003,2000 and NT

Microsoft Exchange 2010,2007,2003,2000

Small Business Server (SBS) 2000,2003,2008

Windows Mobile deployment / Exchange Active Sync

SSL Certificate Implementation

Microsoft Support Services