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Why Firstnet

Firstnet’s ethos and culture is strongly centred on “service excellence” and “going that extra mile”.

Why Firstnet

As technologies evolve and create new opportunities to change working practices it’s important to keep pace in order to benefit from significant competitive advantage and enhanced customer appreciation – not to mention better staff job satisfaction as more flexible working becomes a reality. At Firstnet, we help our customers achieve this by delivering constantly high levels of service and a holistic approach with a clear, transparent sales and operational model.

Firstnet’s ethos and culture is strongly centred on “service excellence” and “going that extra mile” so customers can rely upon us and be safe in the knowledge that we are continuously looking at ways of improving both the services we deliver and the opportunities we create – enabling users to do more, be more productive and to work anywhere at any time. We have offices in Leeds, Manchester and London providing high quality services throughout the UK.

Through our extensive experience and knowledge-base we deliver projects on time and within budget with seamless transition into support. Our Managed Service offering supports staff and business needs, enabling user empowerment and business transformation.

  • Highly skilled, experienced and passionate people with Enterprise Level thinking
  • Service excellence and ‘customer comes first’ approach at all times
  • Enterprise tool set and partnerships delivered to SME & Corporate customers
  • Cost transparency
  • Breadth of expertise from relationships with partners and service providers
  • Awards and partner accreditations, endorsing our strength and capabilities
  • Proven delivery model (references and case studies provided)
  • 24/7 managed support desk

Continuous Service Improvement Program (CSIP), ensuring service excellence across the business.

Latest news

22 Nov

Firstnet Solutions MD, David Cusworth, on CRN A-List

We are thrilled to announce that our managing director, David Cusworth, is on the CRN A-List. The CRN A-list is an annual guide that lists some of t...

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20 Oct

Joey is deemed one of the top 50 most influential women in the UK Channel by CRN

We are very proud to announce that our very own Sales and Marketing Director, Joey Hemingbrough, has been recognised as one of the top 50 most influ...

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“Bringing together IT services and solutions that enable our customers to achieve their goals”

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